Complaints Policy
Send a clear description of the concern, the service date if applicable, the address or city, and the best way to reach you. The operator should acknowledge the complaint and explain the next review step. Final response timing must be confirmed before launch.
What this means
Send a clear description of the concern, the service date if applicable, the address or city, and the best way to reach you. The operator should acknowledge the complaint and explain the next review step. Final response timing must be confirmed before launch.
For questions about this page, use the verified email on the contact page. Do not send sensitive financial, medical, or identity documents.